Shipping policy
Shipping Policy
Last Updated: June 30, 2026
Thank you for shopping with Daves Lamps! We are committed to getting your order to you as quickly and safely as possible.
Order Processing
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Orders are processed within 1–3 business days after payment has been received.
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Orders are not processed, shipped, or delivered on weekends or public holidays.
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During busy periods, processing times may be slightly longer.
Shipping Times
Estimated delivery times vary depending on your location:
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New Zealand: 3–7 business days
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Australia: 5–10 business days
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United States & Canada: 7–15 business days
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United Kingdom & Europe: 7–15 business days
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Rest of the World: 10–20 business days
Please note that these are estimated delivery times and may be affected by customs, weather, carrier delays, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information. Tracking updates may take up to 48 hours to appear.
Shipping Protection
If you purchase Shipping Protection at checkout, your order will be covered against loss, theft, or damage during transit. If you experience any issues with a protected shipment, please contact us for assistance.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. Daves Lamps is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your package appears to be delayed or lost, please contact us. We will work with the shipping carrier to help resolve the issue as quickly as possible.
Customs & Import Duties
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer.
Contact Us
If you have any questions about your order or shipping, please contact us:
Daves Lamps
Email: daveslamps@outlook.com